Director of Operations

Placed: 14/06/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

The Director of Operations will be a key strategic leader within a dynamic organisation that has built a strong reputation for excellence in the addiction and homelessness sectors. Working with the CEO, Senior Management Team, Managers and Trustees, the Director of Operations will:
Lead and manage the financial, operational and main office functions of SCT: finance, HR, administration, fundraising and communications.
Provide in-depth analysis of financial performance for strategic business development.
Develop, plan and monitor annual income generation in line with aims and objectives.
Be an active member of the Senior Management Team, contributing to the development and delivery of strategy and to embodying the inclusive Christian ethos, mission and values of SCT.
Ensure policies and procedures are compliant and are reviewed regularly.
Ensure that the premises and systems of SCT are managed, maintained and/or acquired well and as needed.
Be the organisational lead on data protection, compliance and quality assurance.
Lead on recruitment and staff development.
Actively assist in monitoring and evaluation processes and reporting.
Attend Board, Finance Committee and/or any other internal or external meetings to provide financial leadership and present management accounts.
To undertake other duties that may be delegated by the CEO and, alongside other members of the SMT, to deputise for the CEO when necessary and as directed. Main Responsibilities:
It will be the particular responsibility of the Director of Operations to provide leadership in the following key areas:
Finances:

Designing and delivering the charity’s long-term funding model, in collaboration with the Director of Strategy.
To ensure that SCT’s finance department operates in line with proper procedures and that well organised records are maintained.
To liaise with SCT’s accountants and auditors, as necessary, to provide or find relevant and necessary information.
To ensure that income and expenditure is monitored, recorded and accurate.
To provide strategic advice to the CEO from a financial perspective both on current and potential future operations and services.
To ensure that SCT complies with applicable regulations and reporting requirements.
To line manage and support SCT’s finance team. Human Resources and People Management:

To lead and direct the delivery of a comprehensive HR service across the whole of SCT, advising on best practice and taking a hands-on role where necessary. This includes line management of the HR Administrator.
To support the people management functions that underpin SCT including employee matters, professional growth, communications and performance management.
To work with direct reports, coaching them and advising on all people issues including performance management.
To provide guidance on learning and development for managers and their teams.
To be responsible for the welfare of staff including referrals to Occupational Health or counselling.
To ensure that staff have clear targets and appropriate supervision and that individual workloads are assessed and re assigned when necessary.
To ensure that health and safety standards are fully maintained.
To lead team days, meetings and to ensure that staff are properly consulted, as appropriate, on any changes or new developments within SCT’s services and operations.
Operational Support:

Work with the Communications Team to ensure that suitable material is available and produced for the website, promotional material, media requests and/or for reactive needs. Building relationships with key authorities, agencies and individuals.
To manage the collection, analysis and reporting of organisational monitoring information (HR, finance, income streams) as well as reviewing beneficiary data as required; to review KPIs (key performance indicators) with the SMT, making recommendations for improvements
To ensure that policies and procedures are established and updated to satisfy all statutory requirements, to comply with recognised standards of ethics and practice in the fields in which SCT is working, and to satisfy the requirements of the Board of Trustees.
To ensure that all such policies and procedures are clear, consistent and fully implemented throughout the organisation.
In conjunction with the CEO to foster constructive relationships with all the statutory bodies to which SCT relates, helping them to have a clear understanding and good appreciation of its work. Strategic Excellence

Be an effective leader and role model, with the ability to inspire and motivate others.
Work collaboratively with the SMT and SCT’s Managers.
In conjunction with Fundraising & Communications teams, to ensure that SCT is delivering against agreed outputs and outcomes for funders; looking for opportunities for improvement and growth.
To prepare and operate within budgets and to comply with SCT’s financial control procedures, bringing any unavoidable overspend to the immediate attention of the CEO.
To ensure SCT keeps up to date with developments in the sector, continuing to develop knowledge and practice.
Working with the Director of Services, ensure that the Recovery Hub has sufficient mechanisms in place to capture the impact of SCT work and to ensure the voices of SCT clients are heard.
Publicise the work of SCT to prospective referring agencies and to maintain good on-going relationships with them. General:

Represent the organisation at appropriate external meetings and events.
Implement the Equal Opportunities Policy, understanding its implication in the development of services to service users.
Abide by the policies and procedures of SCT.
Attend training courses as required.
Undertake any other duties consistent with the post.
To comply with data protection regulations ensuring that personal information remains confidential and secure
Person Specification:
Qualifications and Education
Essential Criteria
Educated to a Degree level or equivalent
Desirable Criteria
Accounting or other finance qualifications
Management or Project Management qualifications

HR or Personnel Development qualifications
Skills and Experience
Essential Criteria
Ability to think strategically and provide operational and financial leadership
Strong management experience and lead staff teams effectively
Excellent interpersonal and communication skills with staff members, colleagues and external bodies
Ability to work on your own or as part of a team in order to deliver objectives
Experience of developing budgets and managing work within a budget
Ability to analyse, interpret and communicate quantitative and qualitative data, including financial data
Strong organisational development skills
Desirable Criteria
Knowledge of Human Resources and UK Employment Law
Experience of working in or with faith-based organisations
Ability to provide management accounting services to the Board, Senior Management Team and Departments
Proven track record of working in the voluntary sector
Personal Attribute
Essential Criteria
Passionate about and committed to the inclusive Christian ethos, mission and values of SCT
Ability to determine priorities, set realistic timescales and organise own time effectively
Desirable Criteria
This job description is not exhaustive and serves only to highlight the main requirements of the post holder and should be read in conjunction with SCT’s Mission and Ethos Statements.

To see a full job pack please use this link :
http://www.sct.org.uk/downloads/SCT_Director_of_Operations_job_pack_v1.pdf

Price / Salary: Competetive dependent on experience