Sales Support Administrator

Placed: 28/09/17
Region: Worcestershire
Category: Jobs


Content of the advertisement:

Due to the continuing growth and success, we now have a fantastic opportunity for a new Sales Support Administrator to join our successful team in Tewkesbury.

You will need excellent communication skills, a can do attitude and approach and be able to demonstrate high levels of Computer literacy.

****

**Main Purpose of Role**

To provide customer service and administration support to the Sales Department. A customer-facing role in a busy, fast-paced office.

**Main Duties **

* Data and diary entry into Excel Spread sheets and Case Management systems;
* Manage Customer telephone and email queries;
* Provide Customers with updates on their Orders;
* Provide administration support and assistance to the Companys Sales Representatives
* Ensure all orders are dispatched in a timely manner;
* Provide the Sales Reps with daily updates on their orders;
* Liaise with Buying Department to ensure orders are being processed;
* Send Pro-Forma Invoices and chasing Customers for payment;
* Liaising with the Warehouse Team to communicate Customer Order requirements; and
* Providing Holiday Cover to the Sales Team when required.

**Skills and Experience **

* Experience of working in a fast-paced office environment;
* Strong IT skills, particularly intermediate-level skill in Microsoft Office Excel;
* Diary Management skills;
* Data entry and administration experience;
* Excellent Customer service experience;
* Excellent organisational and time management skills.

**Qualities **

* A can-do attitude
* Enthusiastic
* Self Motivated
* Able to work under pressure
* Attention to detail

**Qualifications/Education **

Good standard of education- English, Mathematics, and IT.

Price / Salary: Annual