Customer Administrator

Placed: 25/11/17
Region: Wiltshire
Location: Swindon
Category: Jobs


Content of the advertisement:

This is an exciting opportunity to join one of the UK's leading Financial Institutions as a Customer Administrator on a temporary basis in Swindon

Rate of Pay: £8.45 per hour
Contract Length: 3 Months
Hours: 35-hour week Monday - Friday 9-5pm
Location: Optimus House, Windmill Hill Business Park, Swindon, SN5 6AT

Overview of the role: You will be on the VISA Disputes team. Customers will be contacting you to let you know that they do not recognise a transaction on their account which has been paid for via their debit card. The job is to investigate these cases whilst giving the fairest and best customer outcome while abiding to VISA rules. You will need to make decisions based on your investigation, some of which can carry risk of high losses should it not be acted upon accordingly so attention to detail is a must. This is a Fast-paced role dealing with a high volume of work. You may be required to flex over to other teams within the department to help support where needed, so flexibility and ability to pick things up quickly is essential.

Describe an ideal candidate: Competencies - Excellent written and verbal communication, Experience - Fast-paced office experience is desirable, customer service experience, some knowledge of VISA disputes Values - Team player, hard working



To be considered for this exciting position, please email your CV in the first instance. Please note that if you are successfully put forward for a role you will need to be able to supply valid Proof of Identification at the start of the recruitment process

Price / Salary: £0 - £8.45/hour