Customer Support Scheduler

Placed: 25/11/17
Region: Warwickshire
Location: Warwick
Category: Jobs


Content of the advertisement:

SALARY:£18-21,000 PA DOE.

Several opportunities have arisen within our clients Planning Team, based at Warwick for full time Planning Operatives within Customer Support based on either a 6 or 12 month fixed term contract.

Main Responsibilities:
As Customer Support Agent (Planning Agent) you will be responsible for effectively scheduling the engineer diaries on a daily basis, including setting up and ordering parts for further visits when required
Be a first point of call to engineers, and provide support for other areas of the business
Liaise with customers regarding engineer visits and queries, providing resolution and investigation with excellent customer service
Supporting other areas of the business when required

Our client is looking for:
Experience within a similar role as a planner or scheduler
Able to demonstrate knowledge and experience of scheduling and planning applications
Preferably educated to degree level
A confident and a forward thinking person, able to demonstrate previous experience within a production planning or work force scheduling role.
Good PC skills, knowledge of Windows, Microsoft Word, Excel, and Movex would be an advantage

If you are interested in this position please email your CV along with a short covering letter to explain why you think you would be ideal for the role.

Ref No: 2930
Location: Warwick
Job Type: Contract 6 or 12 months
Full or Part Time: Full Time
Salary: £18-21,000 PA DOE
Hours: Monday-Friday 08:00-17:00 from January 1 in 4 Sundays 08:30-14:00

Please note that if you do not hear back from us in 7 working days your application on this occasion has been unsuccessful. However your details will be considered for any other roles that we feel your skills and experience may be suitable for. If you are already registered with Tri please contact your consultant to discuss your suitability for this position. Tri can only consider applications from candidates who are currently eligible to live and work in the UK in line with Home Office Guidance on the prevention of illegal working. We operate a strict equal opportunities policy

Price / Salary: £18000 - £21000/annum