URGENT Customer Service Administrators

Placed: 25/11/17
Region: Nottinghamshire
Location: Nottingham
Category: Jobs


Content of the advertisement:

Our prestigious client based in Nottingham City Centre are currently recruiting for a number of Urgent Customer Service Administrators to join their busy, close knit team.

This role is based in a fast-paced, call centre office environment where a candidate would be required to multi-task while ensuring high attention to details and exceptional customer service is provided at all times.

This is a permanent position, working on a rotated shift pattern 9am - 2pm, including some weekends.

Full training will be provided over a 6 month period. Daily duties will include but not be limited to:

* Speaking to customers over the phone booking and re-arranging appointments.

* Inputting appointments on to the in-house database.

* Liaising with 4 branches, ensuring they are up to date with any appointment changes.

* Outbound courtesy calls ensuring customers have remembered appointment and will be attending.

* Monitoring the online booking portal.

* General office administration.

The successful candidate will ideally;

* Thrive in a busy environment.

* Confident, flexible and customer focused.

* Highly Organised and highly structured.

* Good grammatical skills.

* Good aptitude for technical products & technology.



Due to the high number of applicant only successful candidates will be contacted. Office Angels are an equal opportunities employer

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

Price / Salary: £15000 - £16000/annum