Customer Service Advisor

Placed: 25/11/17
Region: West Midlands
Location: Coventry
Category: Jobs


Content of the advertisement:

Customer Service Advisor

We are recruiting for a Customer Service Advisor on behalf of our clients based in Coventry. This is temp-perm opportunity

Duties and Responsibilities of a Customer Service Advisor

* To ensure all communication with clients and customers is in a professional and timely manner and resolved to their satisfaction using the appropriate channels
* Develop a full understanding of the services and products and all relevant operating systems
* Promote a client focused approach within the company
* To complete customer and specific reports in a timely and accurate manner as required
* Attend regular meetings/briefs held by the Client Service Centre Management team
* Contribute ideas to change and improve the customer experience and the performance of the team
* Attend regular performance reviews and participate in personal development activities and discussions
* Provide cover, as directed by your Line Manager for other members of your team

Details of a Customer Service Advisor

* Location: Coventry
* Must drive due to the location
* Hours: Monday - Friday - 37.5 hours
* Must be able to drive due to location
* Long term temporary position
* Pay - £8.56 Per Hour

Skills and Experience of a Customer Service Advisor

* Good communication skills
* Excellent time keeping
* Demonstrate a positive and pro-active attitude
* An individual who can work within a team and on their own
* Good organisational skills
* Someone who can work under pressure
* Good attention to detail

Benefits of working as a Customer Service Advisor

* 28 days holidays
* Working for a reputable company
* Good company Pension
* Company car park

Price / Salary: £8.66/hour