Customer Service Administrator

Placed: 27/11/17
Region: Northamptonshire
Category: Jobs


Content of the advertisement:

A Customer Service Administrator is required by our client based in Corby.
This is an exciting and varied role, where you will be providing a high standard of customer service to all customers, completing administrative tasks, dealing with orders, returns and stock queries.

Responsibilities

- Processing of customer orders and raising invoices, using internal and external (web-based) systems.
- Communication with customers merchandising teams re; deliveries, stock levels and general enquiries via phone and email.
- Liaison with all internal departments to resolve customer queries.
- Attend customer meetings to support the sales team in an administrative capacity.
- Set up of new products for customers using spreadsheets or web portal systems.
- Uploading and submission of images.
- General management of customer web portal based systems for order processing, stock control and merchandising.
- Creation and maintenance of sales reports, customer quotes and data using Excel, PowerPoint.

Key Skills

- Good IT skills, including knowledge of Microsoft Word, PowerPoint, Access, Outlook and excellent Excel and SAP knowledge
- Excellent organisational skills
- Excellent attention to detail
- Excellent communication skills, email and telephone manner
- Reliable and loyal.

Price / Salary: £18000 - £19000/annum