TPS Parts Sales Executive

Placed: 27/11/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

TPS Parts Sales Executive

We have an exciting new opportunity for a Parts Sales Executive to join our growing TPS business.
Reporting to the Sales Manager, the TPS Parts Sales Executive is responsible for professionally representing the TPS brand, building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with customers.

Selling
Achieve personal KPIs and revenue objectives with target customers
Accurately identify parts to meet the customer sales requirements
Utilise all product promotions effectively to achieve specific targets set
Identify and leverage potential sales opportunities within customer base
Maintain own product knowledge and awareness of competitor activity

Customer
Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
Provide timely communication to customer on their credit status
Communication
Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
Work with the Sales Manager and others to achieve sales targets and provide a joined up approach to sales

Systems and processes
Handle incoming calls and customer enquiries within KPIs, using the approved greeting
Ensure the proper and accurate use of all systems to search and order parts
Complete all required documentation accurately and promptly
Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations

Manual
In order to be successful for the Parts Sales Executive position, you must:
Be a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
Have a passion for providing a great customer service experience
Be able to communicate effectively and build strong relationships with all key stakeholders
Have the ability to relate well to others and work as part of a team
Have excellent verbal and written communication skills with a professional telephone manner

Skills you will require:
A passion or interest in the automotive industry
The ability to provide an exceptional customer service experience
The drive to achieve individual and team based sales targets on a weekly & monthly basis
Results Orientated
Excellent attention to detail and accurate record-keeping
Be IT literate, preferably with a good working knowledge of MS Excel

What we can offer you:
A genuine platform for you to develop your career and skills through our industry leading training and development programmes.
A VWG induction programme that provides you all of the knowledge for you to excel in the workplace
An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals

To apply for the position of Parts Sales Executive with TPS, please follow the hyperlinks below and complete the application process.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.

About TPS
As part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles, we are a national network of TPS Centres. We have a 1,500-strong national workforce with a management team that prides itself on creating an environment that allows our people to excel.
For TPS, Genuine Parts are just as important as Genuine People. Our knowledgeable team build lasting relationships with our customers by helping them find genuine Volkswagen Group Parts that fit first time, every time.
We provide an on demand delivery service, on-going offers and promotions and service that our customers trust.
Nationally launched as a new brand concept in 2006, TPS has experienced rapid and consistent results in the number of TPS Centres opened and financial growth. The customer service we provide is market leading - with 9 out of 10 customers saying we are easy to do business with

Benefits: OTE

Price / Salary: £18000 - £25000/annum OTE