Administration Assistant

Placed: 28/11/17
Region: Surrey
Location: Dorking
Category: Jobs


Content of the advertisement:

Salary Details: £17500 - £17500

Administration Assistant Dorking Full Time - £17,500 Salary + 8.5% Performance Bonus + Excellent Benefits
Are you friendly, enthusiastic with excellent administration and customer service skills?
Are you looking for a role working with a hugely successful business offering amazing career prospects?
If so, Unum (pronounced you-num) are looking for an Administration Assistant to join our Claims Management team in Dorking. We are looking for people that are passionate about providing the highest standards of customer service and can ensure all aspects of claims administration tasks are completed to a high standard. If you feel you have what it takes for this Administration Assistant opportunity, then please apply today.
About Us
We are Unum and were one of the UKs leading employee benefits providers with more than 40 years experience. We specialise in financial protection including Income Protection, Sick Pay, Dental Insurance, Critical Illness cover and Life insurance through the workplace.
We have offices throughout the UK. Our Head Office is based in Dorking, Surrey. Our other main office is situated in Basingstoke and we have regional sales offices throughout the UK, including Birmingham, Glasgow and London.
The Role
This role is based in our claims management team where you will be providing a quality claims handling service, dealing with customer enquiries and the processing of claim settlements within the scope of the policy terms and conditions. As part of the team you will have excellent customer service and communications skills to build strong relationships with external and internal customers. You will contribute to team targets as well as meeting individual targets and will have to work to agreed standards to meet SLA and FCA requirements.
Previous experience is not essential as training will be given, however you will need a can-do attitude and the willing to learn and further your skills.
Key skills, responsibilities and attitudes
* Excellent organisational skills * Computer literate * Excellent communication skills * Willingness to develop new skills * Can build great working relationships * Previous experience would be an advantage * Educated to A-level and GCSE level * Good level of numerical ability and competencyBenefits
* 27 days holiday, plus BH * Flexible Benefits Scheme (Income protection, Critical illness cover, personal accident cover) * Private medical and dental insurance * On-site restaurant facilities * Subsidised Gym Membership * Free eye test every 2 years * 2 days paid volunteering, working alongside various community partners * Stakeholder pension * Life insurance * Performance based incentive bonus (8.5%)Next Step

Package description
Administration Assistant Dorking Full Time - £17,500 Salary + 8.5% Performance Bonus + Excellent Benefits

Skills Required
claims, coordinating, administration, customer service, enthusiastic, claims handling service, SLA, FCA, can-do attitude

Keywords claims, coordinating, administration, customer service, enthusiastic, claims handling service, SLA, FCA, can-do attitude