Customer Service Advisors

Placed: 28/11/17
Region: West Yorkshire
Location: Wakefield
Category: Jobs


Content of the advertisement:

We have a fantastic opportunity for you to be part of a growing team within one of the leading banking organisations in the world

Our client is looking to develop and expand customer contact centre teams based in Wakefield to provide customers a first class and exception customer service experience.

The Role

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The role consists of handling inbound calls from existing customers

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To ensure that every customer interaction has a positive outcome and the needs of customers have been fully met.

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The ability to listen, empathise and inspire confidence as you provide professional advice

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Supplying account information and processing an overdraft requests

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General administration and data input

Skills/Experience Needed

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Previous call centre/customer service experience

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Self motivation, bright and bubbly personality

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Confident and professional customer service skills

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Confident team player

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Strong communication and listening skills

Good PC skills are essential, customer service, keyboard skills, excellent telephone manner and confidence on the phone.

Wage Structure

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The starting wage is £8.79 per hour

Further Information

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Successful candidates would have to be flexible to work a full time rota from Monday to Saturday, flexible between the hours of 8am and 8pm

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Full training provided No time to be taken off during this period

You will be required to pass a credit check, a criminal records check and have the past 3 years worth of employment references.

Price / Salary: £8.79/hour