Head of Business Services

Placed: 29/11/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

Kerry Collins Recruitment have a new and exciting opportunity available based in Wolverhampton. Our client is looking for a dynamic individual who can lead and drive forward their business support functions, keeping customer service at the forefront.

Your day to day duties will include:

Assist and guide a team of customer facing representatives.
Be responsible for all business support activities offered to customers.
Develop a new staggery to ensure to engage with local businesses
Ensure customer retention remains to a high level, while encouraging new business opportunities.
Maintain up to date knowledge of emerging market trends and development in areas of interest and relevance to the business, delivering opportunities for next generation solutions.
Liaise with directors, to gather, monitor and analyse the performance of the team and division.
Actively seek and secure external funding
Work to KIPS are achieved and inline will set budgets.

Experience required:
Proven Management Experience.
Experience working in delivering high customer service standards.
Experience of managing accounts and relationships for multiple clients.
Must be driven, motivated and used to working within a challenging environment.
Good Planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines.
An ability to present bespoke proposals that meet customer needs.
Experience of presenting to clients at a senior management level.
Effective communication skills with the ability to build effective business and colleague relationships.
Full driving licence is essetinal

Benefits: Basic + Attractive Benfits

Price / Salary: £40000 - £48000/annum Basic + Attractive Benfits