Court Clerk

Placed: 29/11/17
Region: Manchester
Location: Manchester
Category: Jobs


Content of the advertisement:

We are recruiting for a full time court clerk position; the contract is currently in place until 31st December 2017 with the potential of being extended for the right candidate

Pay rate starts at £7.65 per hour raising to £9.77 after 12 weeks

Based in Manchester City Centre

The Worker will provide administrative support and be required to clerk hearings. This is a very customer focused role and so the candidate must have excellent communication skills, be able to work under pressure and deal with issues in a calm and professional manner. He or she will follow set procedures and will exercise some independent judgment in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

* Completing casework duties
* acting as a administrative liaison, through clerking, with internal and/or external sources.
* preparing routine correspondence.
* Clerking

Clerking duties will include

* Providing a high service to the Judiciary and Customers who attend for their hearings.
* Meet and greeting Judicial panel members, Customers and their Representatives.
* Ensuring that hearings are managed on time and in line with the guidance for clerking.
* Updating the database with outcomes and produce Decision Notices on the day and email or post out.
* Ensuring that First Tier Agencies are notified of the Decisions.
* dealing with Customer queries that may arise on the day and ensure they understand the hearing process.

Successful candidates will be able to demonstrate that they:

* Have a strong customer service background
* Have good communication skills, both written and oral
* Are trustworthy and reliable
* Are able to work under pressure due to the high volume of work currently in place

Successful candidates will be required to provide 3 years worth of references and are subject to a criminal check.