Personal Lines Insurance Technician

Placed: 30/11/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

The Recruiter Insurance Specialists are currently recruiting for a Personal Lines Insurance Technician to join a busy team within the Essex area. This independent Brokerage is expanding their department.

Purpose of Role:
To maximise company renewal retention and income by liaising with potential customers and the companies insurer partners to obtain the best policy cover and a competitive premium for the client.
Duties and responsibilities:
To work through generated renewal invites, carrying out underwriting and contacting clients by telephone with the intention of closing policies due for renewal.
To Act as a contact and focal point between a potential customer and an insurer to ensure the potential customers particular needs are met and that the policy offered is fit for the potential customers requirements based on their declared demands and needs.
To work through midterm adjustments on all product lines and liaise with both client and insurer
To ensure individual and department KPIs are achieved on a consistent basis which include retention and add on sales
Play an active part within the existing business team, following company compliance and any internal processes
Keeping up to date with the organisations products, services and strategies.
Dealing with customer queries and complaints, maintaining a high level of customer care.
Liaise with customers and insurers ensuring that the organisation is represented, at all times, in a professional and courteous manner.
Acting as a contact and focal point between a customer and an insurer to ensure the smooth and efficient management of a policy from inception/renewal and throughout the life of a policy.
To offer full administrative support to both the organisations new sales and existing team(s).
Accessing and acting on instructions extracted from the organisations in-house diary system and where appropriate ensuring that future actions are diarised forward.
Answering and responding to both customer and insurers queries via telephone, post or e-mail in a timely manner, avoiding delays, which may cause the organisation harm (financial or otherwise).
Performing any other ad-hoc duties as may be required of this role.

Please apply now for our clients consideration.

If you require further information, please contact Su Partridge