Team Manager

Placed: 01/12/17
Region: Devon
Location: Exeter
Category: Jobs


Content of the advertisement:

Team Manager

Job summary:

We are currently seeking a Team Manager to lead our expanding team based in Exeter. The Team Manager role is pivotal in providing an effective and consistent service to clients. As the 'engine room' of our business it is vitally important that a Team Manager can maintain:

* A clear understanding of client profitability and expected service
* An effective and well-trained group of Senior Administrators and Administrators
* A buoyant and healthy level of team morale

The ideal candidate will have strong line management skills, as well as experience managing client relationships in a financial services environment.

About us:

Jardine Lloyd Thompson Group plc (JLT) is one of the world's leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Our client proposition is built upon our deep specialist knowledge, client advocacy, tailored advice and service excellence. Together, we place our clients first, champion independent thinking and expect to be judged on the results we deliver. JLT has offices in 40 territories with more than 10600 employees supported by the JLT International Network enabling us to offer risk management and employee benefit solutions in 135 countries.

Key responsibilities:

* To deliver work within specified timescales agreed
* To ensure the team complies with internal procedures, all aspects of pensions legislation and adhere to service and quality standards.
* Manage and distribute work to the team and ensuring the work is accurate
* Dealing with any issues that impact team performance.
* Liaison with the Senior Manager regarding resourcing and client expectations for all schemes managed by the team.
* Day to day Client management ensuring consistent communication and any issues are resolved.
* Responsible for the effective development and training of all team members
* Collation and reporting of Management Information to the Senior Manager as required.

Key skills and experience:

* Strong line management as well as client management experience
* Experience working within the Financial Services industry (ideally pensions administration but this not essential)
* Basic PMI qualification or equivalent Financial Services qualification
* Computer literate and strong on Microsoft Office suite esp. Word, Excel and PowerPoint
* Excellent verbal and written communication skills
* High attention to detail with excellent numerical ability

Additional Details:

We offer highly attractive reward packages. We are aware of how integral our employees are to our progress, so we ensure that everyone shares in that success. Whilst this varies from company to company within Jardine Lloyd Thompson in the UK, typical benefits can include:

* Employee share schemes
* Flexible Benefit Scheme (called Choices)
* Generous holiday entitlement
* Pension Plan
* Private healthcare scheme

JLT aims to be an equal opportunities employer and we would like to encourage applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation