Client Engagement Office Coordinator

Placed: 01/12/17
Region: Hampshire
Location: Southampton
Category: Jobs


Content of the advertisement:

Client Engagement Office Coordinator

Are you an experience Sales Administrator looking to work in an internal facing role? Do you have exceptional customer engagement experience and are looking to develop your career with a prestigious organisation?

Capita provides support to our clients by providing an end to end project delivery service right through from project conception through to implementation and ongoing support. Our service is underpinned by a first-class team that works with our clients to develop proposals and quotations for IT solutions that deliver real business benefits.

We have an opportunity for a Client Engagement Office Coordinator to join us in our Southampton offices.

What you will do;

* Manage the project request process end to end from receipt to completion;
* Create and issue project quotations in line with client requests;
* Obtain costs from third party suppliers as required during the quotation process;
* Place purchase orders on third party suppliers when external project components are required;
* Manage the project order book for specified projects;
* Regularly contact customers by telephone to update them with progress;
* Produce a range of internal and customer facing reports covering our activity;
* Manage the financial forecast for projects;
* Complete monthly billing for projects;
* Provide local administration service for our project management toolset (project online);
* Handle escalations and issues

About Capita | Local Government Services

Capita's roots are in local government and, over the last three decades, we've evolved and changed alongside the changing needs of the sector.

We have many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services - ranging from specific software tools to significant joint working on achieving tangible external outcomes. Although many people think of us as an outsourcing business, our services go well beyond that - for example we are one of the largest UK providers of professional services to property and infrastructure, a capability that is becoming very relevant given renewed focus on economic growth and regeneration. We know that technology can help transform public services and to do that requires investment and innovation - and we're working with colleagues in the sector to develop new approaches that are deeply grounded in front-line practice.

What you will need

* Proven experience in a Sales Administration/ Engagement Office Coordinator type role;
* Be an effective communicator, both written and oral;
* Accuracy and attention to detail;
* Problem solving;
* Computer literate with good skills in Microsoft Office and in particular Excel;
* First class telephone manner;
* Ability to maintain control of a wide range of tasks;

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next



Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

Price / Salary: £20000 - £25000/annum