Car Sales Executive

Placed: 02/12/17
Region: Somerset
Location: Taunton
Category: Jobs


Content of the advertisement:

Car Sales Executive Taunton
£18,000 basic + Commission
Full Time Permanent
Do you have a track record in building and maintaining customer relationships?
Are you motivated and able to manage your own time efficiently?
Have you got sales experience and are confident over the phone?
We are currently recruiting a Car Sales Executive to join a brilliant company based in Taunton. The Ideal candidate does not have to have car sales experience but must have a strong background in a face to face customer care position. The successful candidates must be able to work under pressure to deliver great customer service, they must be able to communicate both face to face and on the telephone in a clear manner, being able to make and keep promises to call back and communicate well.
KEY ACCOUNTABILITIES & RESPONSIBILITIES

Participates in planning & working sales campaigns and promotions
Communicates and develops strong personal relationships with customers
Communicates customers expectations/requirements to the transaction and sales managers
Offers sound advice and product knowledge to customers on vehicles, prices, specifications and technical data
Uses knowledge of the competition to highlight advantages to customers
Assesses used cars and conducts technical appraisals on part exchange vehicles
Completes test drives and evaluates/communicates results to line manager
Promotes sales and service packages/bolt ons in line with FSA requirements
Makes an appropriate introduction of the Transaction Manager within the Sales Process
Concludes sales in a professional manner and with the best interest of the company
Ensure that vehicles are ready for handover as per an agreed schedule
Undertake final checks of vehicle to ensure quality of preparation is in accordance with required standard
Organises all administrative aspects of the transaction and ensure all documentation has been prepared and is available at the time of handover
Undertake vehicle handover, in line with company policy ensuring the customer is fully aware of vehicle specification and has received & handed over all relevant documentation
Provides the customer with contacts in other departments to support the overall customer experience
During the vehicle purchase maintains and co- ordinates the service to the customer across all departments
Reviews customer satisfaction and implements improvements
Communicates clearly, regularly and promptly with the customer, their line manager and colleagues
Identifies training and development needs as part of the performance management process
Ensures all processes are effective pre-& post-delivery in line with the company & franchise requirements
Ensure the safety and security of people, vehicles and property always, reporting any known faults or hazards
Ensures all capital outlay is authorised by their line manager or a director


The Red Berry team always review and process job applications swiftly as possible. However due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually

Price / Salary: £18000/annum