Account Manager- Immediate-Liverpool

Placed: 02/12/17
Region: Merseyside
Location: Liverpool
Category: Jobs


Content of the advertisement:

Account Manager - Immediate
Location: Liverpool
A leading service provider with a global presence has a fantastic opportunity for an experienced Account Manager to join their organisation and oversee a prestigious contract.
The position will be to deliver TFM across the contract.
In return my client is offering a salary of up to £50,000 + a competitive package & excellent career progression.
Summary of role
Management responsibility for several different service lines; including fabric maintenance, cleaning and security
Overview of P and L for the account
Operates effectively in a complex organisation where there are conflicting demands on time and resources
Establishes excellent working relationships with appropriate client contacts
Establishes excellent working relationships with external contractors
Works with minimal direct supervision; resolves complex operational problems
Co-ordinates all operational resource to deliver operational effectiveness
Proactively and professionally maintains client relationships, whilst delivering superior customer satisfaction at all times
Ensures compliance with all company programmes, processes and procedures
Identifies opportunities to enhance operational effectiveness
Escalates any major issues appropriately
Supports the recruitment, retention, motivation and development of the team
Manages performance of their team against clear objectives and expectations
Engages the HR team to ensure that best practice appropriate to the needs of the business is applied across all site operations
Builds team dynamic through training, support, development, and attaining buy-in from staff
Can develop strong relationships with key operational contacts and can deal effectively with them
Has a broad awareness of the P & L of their building and how this sits in the overall account
The successful candidate must be able to demonstrate the following:
Able to build team dynamic through training support, development.
Can develop strong relationships with key operational contracts and can deal effectively with them.
Possesses proven operational management experience, ideally in a clue chip environment.
Is numerate and financially aware.
Possesses excellent Microsoft office knowledge.
Exceptional planning and time management skills.
Proven staff coaching skills.
Demonstrates abilities in supplier contracts negotiation.
Experience of working with internal systems.
Preferred Qualifications/Memberships
IOSH qualified
BIFM
NEBOSH
BICS

Price / Salary: £50000 - £55000/annum