Collections Adviser - Case management - 6 Months

Placed: 03/12/17
Region: West Midlands
Location: Birmingham
Category: Jobs


Content of the advertisement:

Our client is currently recruiting for a Collections agent to work on a 6 month contract. After the 6 months there is a possibility the position may become permanent.

Shifts: Monday - Friday 9am - 5pm
Salary: £16,000 pa (once permanent there is an opportunity to earn bonus payments, based on amount of cases closed)

Responsibilities:
Making contact by phone to defendants, clients, claimants solicitors;
Responding promptly and efficiently to telephone queries from defendants, claimants, claimants representatives, solicitors and associated third parties;
To identify opportunities where we can provide a better quality of service to our clients and increase revenue;
Daily management of caseload;
Updating case notes in a clear, detailed way;
Liaise with outside agencies on enforcement issues;
Converting contacts to payments;
Agreeing, negotiating and setting payment arrangements;
Giving objective information and escalation consequences of non-payment;
Comprehending and acting upon lengthy and detailed case history
Understanding specific client requirements and acting accordingly;
Meeting individual and team based targets / performance levels;
Working individually and as part of a team.

Interested? Apply here today

Benefits: Bonuses after 6 months

Price / Salary: £0 - £16000/annum Bonuses after 6 months