Weekend on Call Coordinator

Placed: 10/12/17
Region: Lancashire
Location: Preston
Category: Jobs


Content of the advertisement:

**Weekend on Call Coordinator**

**Do you have great admin and IT skills and have a passion to deliver excellent customer service? Yes, then we have a role for you**

**Ark Health** is a nationwide care provider with a family feel.

We have been awarded several **NEW CONTRACTS** by Lancashire County Council including positions on the NEW HOMECARE FRAMEWORK, meaning **our** **business is growing** .

Ark Healthcare are currently looking to recruit **3 Weekend on Call** **Coordinators** to support the Intermediate Care Team based at our local **Bamber Bridge/Preston office** . You will be taking calls covering, **Central Lancashire, West Lancashire and East** **Lancashire areas** . This position is both fast paced and exciting and is to facilitate the effective running of our domiciliary, crisis and reablement services, by answering calls within predetermined timescales.

Successful applicants will be;

* adaptable

* responsive

* clear communicators

* excellent customer care skills

* excellent verbal and written communication skills

* ability to follow instructions

* excellent organisational skills

* self-motivated

* good IT skills with accuracy and attention to detail

* ability to work under pressure/problem solver

Contracted basis of **16 hours** per person per weekend, at a rate of **£9.50 per hour** . The expected **rotational shift patterns will be Saturday and Sunday 7am-3pm x 2, Saturday and Sunday 2.45pm-10.45pm x 2** . There may be potential to do extra hours during the week if you have care experience or a desire to train to QCF Level 2 in Health and Social Care or by covering holidays on the On Call Team.

**Full training will be provided, which will involve being able to initially attend the office during the week for full prepare to care training, 2 weeks of in-office shadowing and attending relevant training sessions** .

**Ark Values** are what all our employees live by, ensuring we deliver the best service to our staff and service users. These are:-

Teamwork Altogether more caring

Trust From the Ark family to yours

Kindness At the heart of what we do

Respect Caring for you as an individual

Quality Providing excellent care

**Benefits of Working for Ark** Its great working for Ark heres why:

* Competitive pay
* Local work and flexible hours
* Free induction and on-going training
* Generous staff referral bonus scheme (for referring your first friend we will pay you £200 and then for each additional friend we will increase this amount e.g. if you refer five friends we will pay you £1250 what a bonus!)
* Paid Holidays
* Benefits schemes including pension and childcare vouchers

***Want to find out more? Weve got local interviews available immediately apply today***

Price / Salary: 9.50 per hr