Field Collection Team Leader

Placed: 03/01/18
Region: Hampshire
Location: Southampton
Category: Jobs


Content of the advertisement:

Are you looking for a rewarding career in a progressive financial services organisation where you can lead a team, build customer relationships and develop quality business? Are you looking for a flexible working environment where some of your time will be spent working remotely? If this sounds like you than we would like to hear from you

**About the team**

Our Business Managers interact with our Customers and Agents to ensure that we continue to grow and improve as a business. They remotely lead and develop a team of Self-Employed Agents who issue loans to customers on manageable weekly repayment plans. Our Business Managers play a crucial role in driving the growth of the overall business.

**About the Role**

As a Business Manager youll drive and grow your own business area, motivating your Agents to deliver quality lending and collections performance, to ensure good customer outcomes and business growth within your area. Youll take full responsibility for recruiting, leading and developing your team of Agents, including conducting business reviews to support their development, monitoring MI and taking responsibility for meeting monthly branch targets. Compliance is crucial in what we do and in adherence with regulation youll take ownership for regular contact and visits with customers in their homes to conduct audits, arrears visits, sales and collections as required.

**Whats in it for you?**

We invest in our people and provide opportunities for everyone to contribute to our success, and our people receive the support, training and financial investment needed to build their business.

Its a flexible and supportive working environment. Youll run and grow your own business area with a fantastic support network to help with your development.

Its a rewarding and varied role with great potential for job satisfaction, in a leading national financial services organization.

Youll have flexibility in the hours you choose to work, typically 70% of the time will be spent in the field. Youll interact with lots of different people and develop your interpersonal skills.

Youll have the opportunity to enroll to our Complete Manager Development programme, which leaves our Business Managers with a naturally recognised management qualification endorsed by the Institute of Leadership and Management (ILM).

Youll receive a competitive salary and monthly bonus scheme, as well as an attractive benefits package including; company car; mobile phone and tablet; life Assurance (4X salary); private Health Care; pension up to 7 % matching contribution and 25 days holiday. OTE for this position is from £26,000 pa.

Youll be part of a team and company who genuinely believe in putting the customer at the heart of everything we do, and youll get the satisfaction from knowing you have made a difference to our customers.

**Who we look for**

We look for people with excellent people skills, and a natural ability to build relationships, with experience of leading others and engaging with customers face to face. Were interested in hearing from candidates with experience in the home collected credit or personal finance sector, or people who have worked in roles such as: Business Manager, Section Manager, Field Team Leader, Area Team Leader, Team Leader, Branch Manager, Field Sales or Business Development. If you have experience of providing products/services directly to customers in a targeted field role, or if you have experience within a fast paced retail or similar environment then wed like to hear from you!

**A little bit about us at Morses Club**

We are authorised by the FCA, and the 2nd largest home collected credit provider in the UK. Our expertise is based on over 130 years of experience within our sector, and we pride ourselves on our friendly and personal service. We are dedicated to providing our customers with an excellent service and in return our people receive the support they need to develop an exciting and rewarding career.

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Price / Salary: OTE from £26K + Car + Benefits